Michael’s Moving & Storage

We used Michael’s Moving and Storage’s long distance moving service back in 2023, moving from Los Angeles to Dallas. This was our first long distance move ever and to say we were anxious about the whole ordeal is an understatement. Michael’s made the entire process smooth and easy to navigate. I have researched cross country movers extensively and picked Michael’s.

No moving company is perfect and all of the ones I researched (Allied, Colonial, JK, northAmerican, Two Men, etc. etc. etc.) had issues with being late, damaged furniture(s) or missing items, but Michael’s have exceeded our expectations after all was said and done.

Their online portal and inventory system makes quotation a breeze and the quote came very close to what we were charged. I booked a moving contract with Michael’s and paid a $500 deposit about 6 months before our move and I continuously updated our inventory list as our move-out day approached. More importantly, if you have any concerns, you can call their hotline and someone is always there to exist you (including paying any balance over the phone). Their online messaging system accessible through their portal is also on point and I usually get my questions answered the same day or within 24 hours.

On move-out day, the movers arrived early and got done moving boxes and furnitures out of our 3 bedroom 1,550 square feet home in Los Angeles in about 4 hours, which included 60+ boxes of varying sizes, washer, drier, disassembling our king bed and our son’s twin sized Corvette bed. If you ran out of boxes or decide on your moving day to have certain items packaged up by Michael’s crew, no problem. They have all the packaging supplies on hand to accommodate you on the spot.

The entire move took about 2½, weeks from start to finish – Los Angeles to Dallas, which was within the timeframe that Michael’s promised. Delivery took half the time of pick-up, only 2½, hours total, which included reassembling our son’s Corvette twin bed (but not our King bed.- we decided to replace it). Our stuff sat in a storage warehouse in Irvine, CA for about 2 weeks before it started crossing state lines.

Michael’s team leaders (both pick up and drop off) are very efficient and communicates well. The movers are equally efficient and hardworking (we gave them each a very generous tip).

Out of over 60 boxes, we only had 2 gone missing. But that’s okay because they contained mostly old cookware that we were planning on replacing anyways. Most importantly, nothing broke inside boxes that were labeled as “fragile, handle with care.”

We packed as many valuables, especially irreplaceable valuables and important documents as much as we can in our cars for the drive to Texas, but those that did not make the cut (such as BluRays, video game consoles and video games), we placed an AirTag in their boxes and had Michael’s deliver them and they all arrived.

I knocked off one star because we did place a label on every single box with our destination address and our moving contract #, including a phone number and an email but no one ever contacted us regarding any of our 2 missing boxes.

The total cost to move was very reasonable and competitive. I was quoted by various van lines with worse reviews at upwards to $15k! Michael’s charged us a little over ⅓ of that.

Pro-tip 1: I can’t emphasize this enough but always move personal items of value and irreplaceable items yourself.

Pro-tip 2: Box and pack everything yourself if you want to save a considerable amount of $$$.

Pro-tip 3: We used ToteScan to mark each and every one of our moving boxes with an individualized QR code label that contains an itemization (and picture) of our items.

We used Michael’s for storage and moving (not our first time). Felix and his team were amazing completing a two truck, packing and multi-stop move. Our new home is on a ridge and I was impressed how competently the crew moved large pieces of furniture including a piano down a steep incline. All our possessions were packed and moved with care and the crew was professional, courteous and hard-working. They finished in just under the estimated time window and everything was delivered, assembled and set-up to out satisfaction. I highly recommend this quality company for your moving and storage needs! P.S. Shout out to Bryan and Jackie in the office for setting everything up and answering all our questions and concerns.