Big Man’s Moving Company

I hired Big man’s Moving company to move my 2 bedroom home. I was given a quote for $2995. My stuff already packed neatly in the boxes by us. All they had to do was to load boxes, de-assemble 2 beds, 1 writing table, 1 dinning table, 1 patio table and wrap leather sofas. Same and some more furniture we brought 2 years ago from New York to Tampa and that mover took 4.5 hours loading and 3 hours in unloading and re-assembly barring the drive time. We had very cordial atmosphere while they were working. They were good initially while moving boxes. Trouble started when they started de-assembling the big furniture. They didn’t have basic tools such as wrench to unscrew the nuts. They used pliers to remove the nuts. They took 6 hours to load the truck and during the last phase of loading they were literally throwing boxes from over the large furniture as they can’t fit them. They drove up to Coconut creek and started unloading. They were apparently agitated and perhaps tired. Patio table made of cast iron was broken in to 2 pieces. A queen size bed side frames broken. Mixed up the boxes. Even after 4 hours of unloading, Writing desk wasn’t put together as Frank, the Driver, said he is working long hours for 3 days and that he doesn’t have any capacity left in him to put anything together. They demanded payment and refused to unload a dresser and a TV until we pay him. Now they are demanding us to pay $4,652.50. Compare it with $2,995. A job that took previous mover total of 8.5 hours these guys took nearly 12 hours and that too without re-assembling bed, patio table and a writing desk. We had lot of argument with the owner of the company who’s wife threatened to call police. I said I will call the police if you want me to. Finally we agreed on paying total of $3,876 which I gave in cash to Frank. In few minutes i get a text from the owner asking if he can charge my credit card for another $657.83. I didn’t approve still he charged. I have created a dispute with my bank and with Better Business Bureau.

I recently hired Big Man Moving, and I couldn’t be more impressed with their service! Josh, Casey, and Antoine were the movers who helped us with the job, and they made the entire experience smooth and stress-free.

From the start, they were punctual and professional, showing up right on time with all the necessary equipment. They were extremely efficient and handled all of our items with care, making sure everything was properly packed and secured. I particularly appreciated their attention to detail, ensuring nothing was scratched or damaged during the move.

Josh, Casey, and Antoine were friendly and hardworking, and they made a point of communicating with us every step of the way. Despite the heat and heavy lifting, they maintained a positive attitude and got the job done in record time. The level of teamwork they displayed was impressive, and they made what could have been a stressful day feel like a breeze.

Overall, I highly recommend Big Man Moving. If you’re looking for a reliable and professional moving service, ask for Josh, Casey, and Antoine. They are a fantastic team that delivers top-notch service!