Schaap Moving Systems
⭐4.4 ( 42 Reviews )
Address: 6 Brown Rd, Albany, NY 12205, USA
Overview of Schaap Moving Systems
Schaap Moving Systems, known for its reliable moving services, maintains an impressive 4.4-star rating from 42 reviews. Located at 6 Brown Rd, Albany, NY 12205, USA, Schaap Moving Systems offers customized moving solutions for both residential and commercial clients, ensuring each move is handled with care and attention to detail.
Focused on delivering smooth and efficient relocations, Schaap Moving Systems emphasizes clear communication, thoughtful planning, and customer satisfaction. Their experienced team creates tailored moving plans that suit individual schedules, budgets, and specific requirements.
Offering a full range of services—from packing and loading to transportation and setup—Schaap Moving Systems is dedicated to making the moving process as simple and stress-free as possible. To learn more or schedule your move, contact +1 518-459-2220 or visit http://www.schaapmoving.com/.
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Address: 6 Brown Rd, Albany, NY 12205, USA
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Operating Hours:
- Monday: 8:00 AM – 5:00 PM
- Tuesday: 8:00 AM – 5:00 PM
- Wednesday: 8:00 AM – 5:00 PM
- Thursday: 8:00 AM – 5:00 PM
- Friday: 8:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
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I agree with a previous reviewer that the people who came to do our move were professional but unfortunately the administrator/person who managed the process was not. We had several previous communications about the volume of our move and special needs but it was never understood–or communicated to the actual movers to be prepared for the day and scope of work. Their estimate was so off that the company wanted to charge us double after the move was completed. I understand that estimating is not a science but other moving companies know much better how to make more accurate estimates of volume and weight. The special packing materials we discussed previously that would be needed were not provided and we had to scramble to gather packing materials on the day of the move for over-size items. The company told me their “packing costs” included making an inventory but then no inventory was created. Lots of time preparing and for what? A terrible experience and on top of that having to argue the price is not pleasant, either. Now I’ve asked three times in two weeks for a proper invoice with a description of the total weight and volume of our move but none has been provided. Do not recommend!
What began as a five star experience sadly devolved into this rating.
Schaap Moving & Storage offers competitive prices and the fellows who loaded the truck for the move were pleasant, efficient and very respectful of my possessions. Unfortunately, a stone console table, even though it was well wrapped, broke during the move. These things can happen.
Where the company fell down on the job was regarding customer service. I immediately informed them of the damaged item and even sent the original invoice for its purchase to substantiate the value of the piece. After many phone calls and emails, there was never any resolution from the person in charge of residential moves. I now have a broken table top and no recourse from Schaap Moving and Storage. The cost of replacement would not be an expense to the company since I purchased insurance so I don’t understand the reluctance on the part of the moving company to make this right.
What a shame that a company that could have gotten a stellar review showed that it really doesn’t care about its clients!
I’d recommend Schaap to anyone in need of movers without any hesitation. My experience with them was delightfully positive in every regard.
Gavin, who prepared my quote, was not only responsive and helpful, but also wonderfully accommodating. He prepped my quote fully online, instead of requiring an in-person evaluation, and was even able to reschedule my moving date a few days early on short notice when I requested to.
The moving crew then matched that same stellar quality on moving day — they showed up a bit early, got everything protected, loaded, moved, and unloaded before it was even noon. They were astonishingly fast and efficient, as well as amiably professional.
All in all, Schaap made the actual moving part of my move a total breeze — well worth every penny.
I would recommend this moving company for your next move. I have used Schaap moving several times and they were always on time, very courteous and very careful with your items…
Extremely professional, courteous and efficient. Their crew was top notch. I cannot recommend them higher for a local or long distance move. Thank you Schaap Moving Systems.