RLD Relocation & Logistics-Canton
⭐4.3 ( 61 Reviews )
Address: 3060 Brookline Rd, North Canton, OH 44720, USA
Overview of RLD Relocation & Logistics-Canton
RLD Relocation & Logistics-Canton is a trusted moving company located at 3060 Brookline Rd, North Canton, OH 44720, USA, offering dependable relocation services for both residential and commercial clients. With 4.3 stars from 61 reviews, they are known for delivering efficient and well-organized moving experiences.
Their team focuses on clear communication, practical support, and flexible planning to ensure each move is tailored to the client’s specific needs. From careful packing to smooth transportation and setup, RLD Relocation & Logistics-Canton handles every step with professionalism.
Whether you’re moving locally or long-distance, RLD Relocation & Logistics-Canton provides reliable solutions to make the process simple and stress-free. To learn more or book a service, contact +1 330-494-1321 or visit http://www.rldrelocation.com/.
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Address: 3060 Brookline Rd, North Canton, OH 44720, USA
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Operating Hours:
- Monday: 8:00 AM – 5:00 PM
- Tuesday: 8:00 AM – 5:00 PM
- Wednesday: 8:00 AM – 5:00 PM
- Thursday: 8:00 AM – 5:00 PM
- Friday: 8:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
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This was how they had moved our furnitures from upstairs to the basement. They were paid by the hours, and completely rushed through it. The manager had to have the workers come back to put my dresser right side up on the concrete garage, and also unstack the mess that they did. Needless to say, there were extensive damages to the furnitures, and walls that cost thousands of dollars. I filed a claim only to received a check for $399.00 because standard coverage is just .60 cent/pound ( and they did not come out to weight them either). In addition, they said they will turn over the wall damages to their insurance company, and I never heard back from them. Now I will have to file at small claims court. Do not use them.
Don’t be fooled by the overall rating…look at the most recent reviews! Wagoner Moving Company was purchased in 2022 by RLD Logistics and has gone from 5 stars to 1 star according to many people including myself. Wagoner moved us in 2021 with nearly perfect service but when we hired them again in 2023, our move was a complete disaster. Workers showed up hours late on 2 of the 3 days but we were still charged for the time they were not present. They left stains on freshly cleaned carpet in our new home, backed up our septic system when using our toilet and left a window open overnight in freezing cold weather. In addition to damaged furniture and numerous lost items, they boxed things in a haphazard manner sometimes without using any packing material. Placed many heavy boxes clearly labelled “kitchen” and “office” in the basement so we had to carry items one-by-one up the steps while unpacking. Left my computer in the moving van overnight after unloading everything. When they delivered it the next day, the keyboard and mouse were missing and it took hours to find it packed in an unlabeled box of living room items. The final bill was $1000 over the estimate adding insult to injury. The president of the company was very rude when addressing my written complaint and would not take responsibility or reimburse us for anything except the 3 hours charged that were not actually worked and a couple of plastic bins that were written on in permanent ink. Nothing else was remedied or reimbursed and I had to state that I would file a complaint with the PUCO to even get that little bit of compensation many months after the move! The new owner and his employees from RLD do not care about their customers at all! What a shame that this reputable family company (and the Wagoner name) was sold to RLD.
I would rate lower if possible. Business severely underestimated my move resulting in my having to pay nearly 50% over quote for a job only complete two-thirds of the way. I had to call twice into the office to gain any attention for crew who was consistently stopping work to play on their phone and watch videos. Movers allowed unauthorized trepasser onto my property who stayed for 20 minutes. I took this to BBB and company lied about what work was completed. Beware – I was left having to hire a second company to vacate my property and end result was paying double the quote.
This is now the second time working with Wagoner, and starting with Tressa Stevens and the in-home estimate, Wagoner Moving Systems is without a doubt the key to a successful move. From the very beginning, the entire staff proved to be courteous, efficient, on time, and conscientious of our needs. Once again, as soon as Joe, Rob, and Carl arrived for the move, the excellence and professionalism of the Wagoner team was immediately evident and lasted throughout the entire day. We highly recommend everyone to contact Wagoner Moving Systems when a relocation is a part of your future. I can’t imagine our family entrusting any other company to our moving needs as we look to create new and exciting memories for our family.
We had Wagoner do a full home move in town yesterday. Couldn’t have been more pleased with the result! Dale and his team of Rob, Joe, Julio, and kevin were all great. Very hard working and worked as a team and moved all furniture with heavy padding and caution. So happy we chose them!