Bellhop Moving
⭐4.6 ( 895 Reviews )
Address: 1500 Chestnut St #106, Chattanooga, TN 37402, USA
Overview of Bellhop Moving
Bellhop Moving stands out as a trusted moving company, proudly holding a 4.6-star rating backed by 895 satisfied customers. Conveniently based at 1500 Chestnut St #106, Chattanooga, TN 37402, USA, they specialize in providing smooth, stress-free relocation services for both residential and commercial clients.
Known for reliability, professionalism, and attention to detail, Bellhop Moving handles every move with care—from packing and loading to transportation and setup. Their team customizes each moving plan to suit your timeline, budget, and specific needs, ensuring a seamless experience from start to finish.
Whether you’re relocating across town or across the state, Bellhop Moving is committed to delivering efficient, secure, and customer-focused moving solutions. To get started or learn more, call +1 423-805-9574 or visit https://www.getbellhops.com/tn/chattanooga/movers/?utm_source=gmblisting&utm_medium=organic.
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Address: 1500 Chestnut St #106, Chattanooga, TN 37402, USA
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Operating Hours:
- Monday: 8:00 AM – 9:00 PM
- Tuesday: 8:00 AM – 9:00 PM
- Wednesday: 8:00 AM – 9:00 PM
- Thursday: 8:00 AM – 9:00 PM
- Friday: 8:00 AM – 9:00 PM
- Saturday: 8:00 AM – 9:00 PM
- Sunday: 9:00 AM – 8:00 PM
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Such a pleasant experience!
It was my first time using a paid service to move, I was unsure what to expect but I quickly was very affirmed. Pat – the team lead brought such a positive energy to our move and did a great job asking about all the details. Manuel was so focused and determined even though we had some rain, everyone worked hard and got our move done early!
Cain, Jesse, and Dewayne moved us into our new home and I can’t express enough how blown away I was (after using other moving companies) at the sheer professionalism and kindness of this crew! Nothing broken, not a scratch on the walls, and super fast service. I was skeptical about using a moving company after a few bad experiences but these guys restored my confidence in movers. I would highly recommend, and hire, this crew again!
Caine & Manuel did a GREAT job!! They went over and beyond today, we had a flat tire and Caine got underneath the car to help get the spare tire out and also helped assemble stuff when we got to the new house. Absolutely great service, arrived over 2 hours early and were very efficient.
great moving experience. Pat, the lead, was organized, careful and amazing. her team was great and handled everything with care. the moved super fast too. nothing negative to say about the movers and moving day.
my only complaint is with bellhop the company and how they communicate initially. 7 phone calls and 5 texts within the first hour of getting a quote is crazy and it was all AI communications which I do not appreciate. fix the front end customer service to match the backend customer service.
Bellhop is a complete sham of a company. They promote themselves as a professional moving company and they inundate you with emails, texts, and calls offering pre planning lists, concierge service, etc. But when the actual move takes place, it’s a joke. In my case they sent a 21-year old college senior as the crew lead, and an 18-year old athlete as a helper. The third guy was a no show. The truck showed up 90 minutes late. The 18-year old’s girlfriend was offered up to help, and while she did, it was marginal at best and I assumed it was a genuine offer to help. A six hour contract took 9-1/2 hours, and multiple pieces of our very expensive furniture were damaged. A move that was contracted for $1,044 was over $1,450. I’ve spoken today with Tony, a very competent young customer support agent, who offered me a 15% discount. I passed. After the debacle of my move, I’m told they’re not liable, they’re not a moving company but a communication portal, and essentially I’m being stiff armed. I’ve disputed the extra charge with my credit card, and I’ve reported Bellhop to the Better Business Bureau. For the significant surface damage to my furniture I reluctantly accepted $303.
BTW, I tipped the kids $125 because I’m a caring, decent human being. I didn’t see the damages until the following morning.
DO NOT USE THIS COMPANY. Unless it’s a small local move with inexpensive furniture, you will be severely disappointed.
UPDATE 3/19/24 – Bellhop has issued several credits that take my final bill to $1,119 excluding the $303 credit for the thousands of dollars in damages to my furniture. RUN.