Advantage Express Movers/Arlington

I am leaving a 2-star review because I experienced some negative elements using this company. To begin with, the mover guys took over 5 hrs to load my property. The first 2 hours seemed fast and uneventful, but the remaining 3 hours dragged, they seemed tired and dropped a lot of stuff, and seemed to not work well together. Their “tetris skills” on packing a moving truck are horrible. I’ve moved the exact same stuff 3 times in the past 2 years with other moving companies and they never took more than 3 1/2 hrs loading and less than 2 to unload, and packed the truck very well. Once I arrived at my new home, the damage was heartbreaking. I had a filing cabinet that was trashed completely, deep embedded scratches on my bedroom furniture with one leg of my bed frame broken in 2, and a handful of boxed glass or fragile items that were broken, 2 of which were the items I witnessed the mover dropping. I called the owner guy and although he was polite, he blamed it on how I packed my stuff. Fair enough, but everything i had was packed mostly well and tight, and made it unscathed thru the 3 prior moves. He kept telling me that he would submit my complaint to corporate, but nothing has been done. I do not recommend this company for your moving needs.

After calling 3 companies to move a couple of heavy pieces of furniture in my house from up/down stairs and getting hit with minimums of $400~ I was about to give up and tried calling one more company. Nathan picked up and was very helpful on the phone and offered to do the job immediately for $100. I was surprised at how fast him and his team arrived (he arrived within 20min and the rest of the time arrived 45min afterwards) on short notice. They had the furniture moved in under 20min with no issues. Nathan offered an unbeatable deal with prompt service and was very nice.

Very unprofessional, owner cussed during phone call, after they were already late to do the move. Do not recommend at all. Sad because we try to support black owned businesses. Guys that came out nice but management very poor and unprofessional.