Great Movers Houston And Junk Removal

If I could give this moving company less than 1 star, I would. They were 2 hours late and then proceeded to ride the clock for hours over the minimum time you’re required to book them. They charged me over $700 to move a 1 bedroom apartment to a storage unit less than 5 minutes away from the pick-up location. They also broke 2 brand-new bookshelves, a $300 lamp, and a $350 mirror, ripped holes in a brand-new box spring and mattress along with damaging almost everything they touched. All of my belongings, which were CLEARLY LABELED and neatly packed in sturdy boxes, were shoved into my storage unit with absolutely no care or concern at all. The heaviest boxes were on top of “fragile”/”glass” labeled boxes and the contents inside of my boxes were broken to pieces. When I contacted them with the picture evidence of what their “movers” had done to all of my stuff, they treated me dismissively. I continued to pursue my claim with them in the following months. When they finally and begrudgingly relented with a minuscule offer of compensation for my losses, they demanded that I sign an NDA or else I wouldn’t receive the money. The offer didn’t even cover 1/4 of all of my belongings that they’d damaged. I was in tears when I returned later on to my storage unit finding it in complete disarray. 98% of the things they damaged ultimately couldn’t be replaced or even able to be repaired so this was a true and almost a total loss. I was and still am genuinely devastated over this and my experience with this moving company and I would advise/recommend that anyone who is considering using this company to move their possessions to steer clear of them. At the very least, if you do decide to use them, you should watch them like a hawk throughout the entire move or else you could end up like me and have your memories and personal possessions treated like the garbage that gets tossed to the curb on trash day. The photos I’m posting aren’t even the worst of this experience. UPDATE/FOLLOW UP SINCE GREAT MOVERS RESPONDED:
TO GREAT MOVERS; I posted my review about MY own experience with your business almost a year later to finally express what I personally went through in using your services and also because I believed that if I had posted any sooner that according to your letter that you made me sign so I could receive that tiny check that I’d get into trouble by doing so. Luckily for me and any other consumer wanting to post a review, I discovered on the FTC website that there’s a consumer review fairness act that protects the consumer and also warns businesses from practicing the bullying tactics you tried to place on me. I’ve got proof of my actions and proof of every single one of yours. Therefore, if you’d like to continue in this public setting, I’d be more than happy to explain my whys, my whens and everything else anyone would like to know.

I just recently moved down from California to Houston. The 3 guys from Great Movers Houston were very professional and very hard-working. They set up everything nicely and made sure all items were handled with care. I would definitely use this company again.

Their rates are fair and competitive and the crews who moved us are very professional. Thank you again to Francisco Tinedo, Miguel Leon, Gustavo Boada.

I am happy with the moving services Great Movers Houston provided and will be using them again for moves and recommending them to others!